Privacy Policy
This Privacy Policy explains how YourBottle (“we”, “our”, “us”) collects, uses and protects personal information when you visit our website and contact us about our stainless steel drinkware products and services. By submitting an inquiry or using our contact forms, you agree to the practices described in this policy.
1. Who We Are
YourBottle is a stainless steel drinkware manufacturer registered in China.
Company name: YourBottle
Address: Beiyuan Road, Beiyuan Subdistrict, Yiwu City, Jinhua, Zhejiang Province, 322000, China
Email: info@yourcustombottle.com
Phone: +86 15156387073
Contact page: https://yourcustombottle.com/contact-us/
2. Information We Collect
When you contact us or submit a form on our website, we may collect the following information:
- Customer name
- Phone number
- Email address
- Company name
- Company country/region
- Product requirements and project details
- Uploaded files (for example, design drawings or specifications)
- Inquiry message and any additional information you choose to provide
- Basic cookies and technical data necessary for website operation
We do not use Google Analytics or similar third-party tracking tools at this time.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To read and respond to your inquiries
- To prepare and send quotations for our products and services
- To follow up by email or phone about your project or order status
- To provide technical, manufacturing or design suggestions based on your requirements
- To improve our website content, forms and customer service processes
- To generate internal statistics and analysis about inquiries and projects (without selling or sharing data)
We do not use your information to send mass marketing newsletters or unrelated product promotions.
4. Cookies and Technical Data
Our website may use basic cookies and similar technologies that are necessary for:
- Saving your form inputs temporarily to help you submit inquiries
- Remembering basic preferences for website functionality
- Maintaining website security and performance (for example, server logs)
These cookies are mainly functional and security-related. Since we do not use Google Analytics or advertising pixels, your browsing behavior is not tracked for marketing purposes.
5. Data Storage and Security
We store inquiry and form data in our WordPress database and in our email system. Backups may also store copies of this data for business continuity.
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse or alteration. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We generally keep inquiry and related project data for up to 5 years for record-keeping, customer service and business analysis purposes.
If you no longer want us to keep your information, you may request deletion (see section “Your Rights” below), and we will delete or anonymize your data unless we are required by applicable law to keep it longer.
7. Data Sharing and Third Parties
YourBottle does not sell, rent or trade your personal information to any third party.
We also do not share your data with third parties for their independent marketing purposes. Your information is mainly used internally by YourBottle to handle your inquiries and projects.
If in the future we need to use third-party service providers (for example, hosting, IT support or email infrastructure), they will only be allowed to process your data on our behalf and under appropriate confidentiality obligations.
8. International Visitors
Our company is registered and operates in China, but we serve customers worldwide. By sending us your information from outside China, you understand that your data will be transferred to and processed in China, where data protection laws may differ from those in your country.
9. Your Rights
Depending on your local laws, you may have some or all of the following rights regarding your personal information:
- Right to access – you can ask us what personal data we hold about you.
- Right to correction – you can ask us to correct inaccurate or incomplete information.
- Right to deletion – you can ask us to delete your personal data, where legally possible.
- Right to restriction – you can ask us to limit how we use your information in certain cases.
If you would like to exercise any of these rights, please contact us at info@yourcustombottle.com or through our contact page: https://yourcustombottle.com/contact-us/. We may need to verify your identity before processing your request.
10. Children’s Privacy
Our website and services are intended for business users and are not directed at children. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal data, please contact us so we can delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will update the “Last updated” date at the top of this page.
12. How to Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
YourBottle
Beiyuan Road, Beiyuan Subdistrict, Yiwu City, Jinhua,
Zhejiang Province, 322000, China
Email: info@yourcustombottle.com
Phone: +86 15156387073
Contact page: https://yourcustombottle.com/contact-us/
