1. What type of stainless steel do you use? Is it food-grade 304/316?
We mainly use 304 food-grade stainless steel, and 316 is also available upon request.
All materials are safe and fully food-grade.
2. How long can the bottles keep drinks hot or cold? Do you provide test reports?
Our insulation performance is:
Hot: 6–12 hours
Cold: 12–24 hours
Test reports can be provided after order confirmation.
3. Are your bottles single-wall or double-wall? Are they vacuum insulated?
Our insulated bottles are double-wall and vacuum-sealed.
4. Do your bottles meet LFGB / FDA / EU / BPA-Free standards? Can you provide certificates?
Yes. Relevant certificates and reports can be provided after the order is confirmed.
5. What capacities do you offer? Can you customize the volume?
We support custom capacities through private mold development.
MOQ for custom capacity: 1000 pcs.
1. Can I add my own logo? What printing methods are available? What are the costs?
Yes, we support full logo customization.
Available printing methods:
Laser Engraving – Cost: $35 (lowest cost)
Single-Color Silk Screen Printing – Cost: $40
Multi-Color UV Printing – Cost: $50 (highest cost)
MOQ for logo printing: 50 pcs
2. Can you customize colors?
Yes, we support custom colors.
MOQ: 1000 pcs
Color sample lead time: around 7 days
3. What surface finishes can you do? Powder coating, painting, gradient, plating?
We support all major finishing processes:
Powder coating
Spray painting
Gradient colors
Electroplating
MOQ: 1000 pcs
4. Can you develop a private mold? How long does it take and what is the cost?
Yes, we offer private mold development.
Mold lead time: 15–20 days (including sample time)
Mold cost:
Bottle mold: 30,000–40,000 RMB ≈ $4,200–$5,600 USD
Lid mold: 50,000–70,000 RMB ≈ $7,000–$9,800 USD
Final pricing depends on the bottle design.
5. Can the lids be customized? Do you offer existing lid options?
Yes, both options are available:
Custom lid mold:
Mold time: 25–30 days
Mold cost: 50,000–70,000 RMB ≈ $7,000–$9,800 USD
Final cost varies by design
Existing lids: A range of ready-made lids is also available.
Notes:
Mold fee is 100% refundable once cumulative orders reach 100,000 pcs.
Custom color orders: Sample fee refundable for the first 3000 pcs.
1. What is your quality inspection process? Can you provide pre-shipment videos?
Yes. Our QC workflow is:
Produce a sample → take photos/videos for your confirmation.
Begin mass production only after sample approval.
Before shipping, we take detailed photos/videos of the goods for final checking.
All shipping records are kept on file.
2. Do you provide samples? How long is the sample time? Is the quality consistent with mass production?
Yes, we provide samples.
Simple logo sample: within 3 days
Stock items: ships in 2–3 days
Custom mold samples: depends on design requirements
Sample quality is exactly the same as mass production.
We keep one factory sample, and you keep one buyer sample for reference.
1. What is your MOQ? Do you support small batches?
Yes.
Light customization MOQ: 50 pcs
Small batch orders are supported.
2. What is the lead time for samples and mass production?
Light logo sample: ships within 3 days
Mass production (≤1000 pcs): 4–6 days
Mass production (≥2000 pcs): 7–12 days
3. How do you calculate wholesale prices? Are printing and packaging charged separately?
Our quotation formula includes:
EXW product price
Customization fee (logo / color / finish)
Custom packaging fee
Shipping fee
Total Price = EXW Product Price + Custom Fee + Packaging Fee + Shipping
1. Do you offer color boxes, gift boxes, and custom packaging? What is the cost?
Yes, we support all types of packaging customization.
MOQ: 1000 pcs
Color box printing: $0.30 per unit
2. What shipping methods do you offer? Sea or air?
We offer multiple shipping solutions depending on your cost and timing needs:
DAP Express (7–9 days)
For samples and urgent small orders
Shipping only, excludes customs and duties
DDP Air (12–15 days after flight departure)
Includes customs clearance & duties
Delivered to your address
Suitable for time-sensitive and valuable goods
DDP Sea (Approx. 30 days)
Includes customs & duties
Best for large-volume and heavy shipments
Additional Options:
FOB / CIF: If you have your own forwarder
DDP Truck Delivery (nearby countries / Europe)
DDP Rail Delivery (China–Europe)
Sea–Air Combined Shipping (balanced solution)
3. Do you support Amazon FBA delivery?
Yes, we support full Amazon FBA solutions.
We provide:
DDP sea or air shipping directly to Amazon warehouses
No need for you to handle customs or taxes
4. Can you handle FBA labels, carton labels, and barcodes?
Yes. We provide:
FBA labeling
Carton labels
Barcodes
Packing list preparation
1. What payment methods do you support?
A. International Payments (USD)
T/T Bank Transfer
30% deposit to start production
70% balance before shipment
Digital payment platforms:
PingPong Pay
XTransfer
PayPal
Western Union
B. RMB Payments
Bank transfer (corporate or personal accounts)
WeChat Pay
Alipay
Ideal for samples or small local payments.
C. Other Options
L/C (Letter of Credit) – available for specific projects
O/A (Open Account) – for long-term trusted partners only
1. Do you offer after-sales service? How do you handle product issues?
Yes.
Within 7 days after receiving the goods, please provide:
Quantity of defective items
Photos or videos showing the issue
Our customer service team will handle the claim promptly.
2. Do you offer long-term cooperation pricing or exclusive regional agency?
Yes, we provide:
Long-term partnership pricing
Exclusive regional distribution for qualified partners
We’re Here to Help
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For best service and quick resolution to your issues or questions, please use the contact form on the right side. Our sales team can also be reached at Whatsapp: +86 15156387073.
